冲突解决

冲突解决（英语：Conflict resolution）被概念化为促进和平并结束冲突和报复所涉及的方法和过程。团体成员试图通过积极地向团体的其他成员传达有关他们相互冲突的动机或意识形态的消息（例如，意图，即持有某些信念的原因），并通过参与集体谈判来解决团体冲突。 [1] 在处理冲突的方式上，解决的维度通常与冲突的维度平行。认知解决在于争论者理解和看待冲突的方式，包括信仰、观点、理解和态度。情感解决在于争论者对冲突的感受，即情绪能量。行为解决反映了争论者的行为方式。[2] 最终存在解决冲突的广泛方法和进程，包括谈判、调解、调解仲裁[3]、外交和创造性的和平建设（英语：Peacebuilding）。[4][5]

在某些情境下，冲突解决也可与争议解决（英语：Dispute resolution）互相替换，其中仲裁和诉讼进程非常重要。冲突解决的概念可以被认为包括冲突各方使用非暴力抵抗措施以促进有效解决。[6]

参考数据

Forsyth, Donelson R. 5th. Boston, MA: Wadsworth Cengage Learning. 19 March 2009. ISBN 978-0495599524.
Mayer, Bernard. 2nd. San Francisco, CA: Jossey-Bass. 27 March 2012. ISBN 978-0470613535.
Methods, Conflict Resolution. . 14 March 2016. 14 March 2016 [14 March 2016]. （原始内容存档于2021-01-25） –wisegeek.
Rapoport, A. (1989). The origins of violence: Approaches to the study of conflict. New York, NY: Paragon House.
Rapoport, A. (1992). Peace: An idea whose time has come. Ann Arbor, MI: University of Michigan Press.
Roberts, Adam; Ash, Timothy Garton (编). . Oxford, UK: Oxford University Press. 3 September 2009. ISBN 9780199552016.

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[F-1] Forsyth, Donelson R. 5th. Boston, MA: Wadsworth Cengage Learning. 19 March 2009. ISBN 978-0495599524.

[2] Mayer, Bernard. 2nd. San Francisco, CA: Jossey-Bass. 27 March 2012. ISBN 978-0470613535.

[3] Methods, Conflict Resolution. . 14 March 2016. 14 March 2016 [14 March 2016]. （原始内容存档于2021-01-25） –wisegeek.

[4] Rapoport, A. (1989). The origins of violence: Approaches to the study of conflict. New York, NY: Paragon House.

[5] Rapoport, A. (1992). Peace: An idea whose time has come. Ann Arbor, MI: University of Michigan Press.

[6] Roberts, Adam; Ash, Timothy Garton (编). . Oxford, UK: Oxford University Press. 3 September 2009. ISBN 9780199552016.

替代性争端解决方式
仲裁 Conciliation 调解谈判协作法冲突解决争端解决律师支持的调解 Party-directed mediation 修复式正义